What is included when you lease a mobile imaging system from Platinum Mobile?
Our top focus is to equip you with everything essential to guarantee a smooth experience with your mobile imaging lease. This encompasses transportation, setup, training on applications, and comprehensive maintenance. Our maintenance service covers full support for both the trailer and the system and remote monitoring.
What is the responsibility of the facility when leasing a mobile system?
Our mobile systems require the site to have the proper power, which is 480 volt, 3 phase and 150-200 amps. A female Russell Stoll receptacle and 4x4, ½ inch steel/aluminum or wooden pads to sustain the mobile, unless the mobile is placed on concrete surface. The mobile will take between 8-10 parking spaces, and it must be placed at least 10 feet from any moving traffic or large metal structures.
How much lead time is necessary when renting a mobile system?
With the current surge in demand for mobile imaging, it's advisable to begin your search as soon as the need arises even if your need is months out, or even a year or more for a long-term lease. If the mobile you seek is not on lease, you can expect a shipping date of 5-7 days.
Does Platinum Mobile Imaging only have mobile MRI’s for lease?
We offer mobile CT and Mobile PET/CT for lease as well. Each mobile unit is equipped with cutting-edge software technology. Additionally, our mobile units come complete with injectors, while our PET/CT systems boast Hot Labs.
Does Platinum Mobile Imaging only have used mobile systems?
We offer both used and newly constructed mobile units. Our used systems undergo thorough refurbishment to ensure optimal performance. Meanwhile, our new mobile builds are directly manufactured by the Original Equipment Manufacturer (OEM).
How fast can a mobile imaging unit be delivered after booking?
Once your need is confirmed, Platinum Mobile Imaging can typically ship a mobile MRI, CT, or PET/CT unit within 5–7 days, provided the requested equipment is available. We partner with trusted mobile providers to ensure prompt and reliable delivery.
Can Platinum Mobile Imaging support surge or emergency imaging needs at my facility?
Yes, Platinum Mobile Imaging provides rapid deployment of mobile imaging units, making it possible to handle temporary increases in patient volume or unforeseen emergencies efficiently. Our national logistics network and quick setup ensure minimal downtime and faster patient service.
What types of mobile imaging equipment can I rent?
You can choose from both newly constructed and fully refurbished mobile MRI, CT, and PET/CT units. All equipment is state-of-the-art and maintained to the highest standards of performance and safety.
Does the equipment come with specialized features or accessories?
Each mobile unit includes up-to-date software such as the Deep Resolve PRO AI for the new build mobile MRIs. We also include key accessories like injectors and PET/CT systems that come equipped with integrated Hot Labs.
Where does Platinum Mobile Imaging offer services?
Platinum Mobile Imaging serves healthcare facilities across the United States, ensuring timely delivery, setup, and technical support regardless of your location.
How does ongoing support and maintenance work during the rental period?
Platinum Mobile Imaging provides comprehensive support throughout your lease, including remote system monitoring, rapid technical response, and full maintenance of both the unit and the trailer, ensuring maximum uptime.
Is application training provided for our staff, and what does it include?
Yes, comprehensive application training is provided for your team during setup. Whether the standard two days or additional time is needed, we can accommodate extended training at an added cost. This includes hands-on guidance for system operation, coils, and workflow integration so your staff can use the equipment confidently and efficiently.
Are there training or support services for after-hours technical issues?
Yes, technical support is available. Our responsive customer support helps resolve technical or operational issues, supporting your staff at your convenience.
What are the typical fees and payment structure for renting a mobile imaging unit?
Typical fees include the first month’s rent, a delivery fee (which varies by location), and an application/training fee (which depends on the scope of onboarding). No security deposit is required but first payment is required before delivery.
How do mobile imaging units integrate into existing facility operations?
Each unit is designed for seamless integration into your current workflow, minimizing downtime and disruption. For teams that want extra support, training can be added at an additional cost to help staff get comfortable with system operation and day-to-day scanning processes.
How does Platinum Mobile Imaging ensure patient safety?
Platinum Mobile Imaging emphasizes a patient-centric approach in equipment selection, deployment, and operation. Every unit complies with rigorous industry standards, arrives with full safety certifications, and is complemented by ongoing system monitoring and staff training.
Are Platinum Mobile Imaging units compliant with healthcare regulations?
All mobile MRI, CT, and PET CT units comply with ACR, HIPAA, the Joint Commission, and state-level inspection requirements. In Florida, our units meet AHCA compliance standards, and in California, they meet HCAI requirements. Each unit arrives with required QA documentation, safety certifications, and maintenance logs.
For states that require a Certificate of Need (CON), such as Michigan, North Carolina, and South Carolina, Platinum Mobile Imaging provides full support in preparing the necessary documentation for the CON review process.
Who typically uses Platinum Mobile Imaging's services?
Clients include hospitals, health systems, outpatient imaging centers, rural and community clinics, and specialty medical practices seeking to expand capacity or fill temporary service gaps.
How can I get more information or request a quote?
Contact Platinum Mobile Imaging via the Contact Us page or call 833-966-2445 for a tailored quote and to discuss your facility’s needs.